Planning to fly with Southwest Airlines from the Texas capital? Whether you're a frequent flyer or a first-time traveler, knowing what terminal is Southwest at Austin Airport can make your journey smoother. In this detailed guide, we’ll cover everything you need to know about the Southwest Terminal at Austin Airport, officially known as Austin-Bergstrom International Airport (AUS).
What Terminal Is Southwest at Austin Airport?
Southwest Airlines operates from the Barbara Jordan Terminal at Austin-Bergstrom International Airport. This terminal serves as the main and largest terminal at AUS and is home to most domestic and international carriers, including Southwest.
So, when asking what terminal is Southwest at Austin Airport, the answer is simple: Barbara Jordan Terminal.
Location and Access to Southwest Terminal Austin
The Barbara Jordan Terminal is located at 3600 Presidential Blvd, Austin, TX 78719. It’s easily accessible from downtown Austin, just 8 miles away, with a typical drive time of 15–20 minutes, depending on traffic.
Passengers arriving by car can follow signs to the Southwest Terminal Austin section for departures. Public transportation, including Capital Metro buses and app-based ride services like Uber and Lyft, also serve the terminal efficiently.
Check-In and Security Process
The check-in counters for Southwest Airlines at the Austin Airport Terminal are located near the main entrance of the Barbara Jordan Terminal. Passengers are advised to arrive at least 90 minutes before domestic flights to allow enough time for check-in and security.
TSA security lines can get long during peak hours, so early arrival is highly recommended, especially during weekends and holidays.
Baggage Claim and Lost & Found
Upon arrival at the Southwest Terminal at Austin Airport, travelers can pick up their baggage from carousels located on the lower level of the Barbara Jordan Terminal. Southwest Airlines’ baggage service office is located nearby, in case of delays or lost items.
If your baggage is lost or damaged, visit the Southwest Baggage Service Office within the terminal or call their 24/7 customer support.
Amenities at the Southwest Terminal Austin
The Southwest Terminal Austin offers a range of amenities for passengers:
Dining Options: Enjoy a variety of food choices, from local Austin flavors to national chains like Starbucks and Peached Tortilla.
Retail Stores: Grab travel essentials or souvenirs at shops like BookPeople, Austin Warehouse District, and more.
Free Wi-Fi: Stay connected with complimentary Wi-Fi throughout the terminal.
Charging Stations: USB and plug-in charging stations are available in most gate areas.
There are also family restrooms, baby care facilities, and pet relief areas for convenience.
Southwest Lounges at Austin Airport
Southwest Airlines does not operate its own lounges, but the Barbara Jordan Terminal houses the Delta Sky Club and the American Admirals Club, available to eligible passengers of those airlines. However, with comfortable seating, charging stations, and food options near the gates, travelers can still relax while waiting for their flight.
Parking Near Southwest Terminal at Austin Airport
There are multiple parking options near the Southwest Terminal Austin, including:
Red and Blue Garages: Closest to the terminal with hourly and daily rates.
Economy Lot: Offers affordable long-term parking with shuttle service to the terminal.
Valet Parking: Located directly in front of the terminal for ultimate convenience.
Real-time parking availability can be checked on the official AUS airport website before you arrive.
Business and Accessibility Services
The Barbara Jordan Terminal is equipped with:
Wheelchair assistance
TTY phones
Visual paging
ADA-compliant restrooms and elevators
Travelers needing assistance should contact Southwest Airlines in advance or request help at the check-in counter.
Flight Info and Customer Support
You can track your Southwest flights departing from or arriving at Austin Airport via the AUS website or the Southwest app. For booking inquiries or customer support, visit the Southwest ticket counter at the terminal or call their helpline.
Final Thoughts
Understanding what terminal is Southwest at Austin Airport is crucial to planning a stress-free travel experience. With flights operating from the Barbara Jordan Terminal, Southwest passengers at Austin-Bergstrom International Airport enjoy easy access, a wide range of services, and the friendly atmosphere that Austin is known for.
Next time you’re flying, head straight to the Southwest Terminal at Austin Airport and travel with confidence.
