Adherence to the concepts of responsible video gaming is at the leading edge of our top priorities at Bet9ja. We believe betting need to simply be for entertainment. We are devoted to the safety and wellbeing of our clients versus gaming-related issues, as this is of critical value to us.

Bet9ja has actually put in place versatile plans and safety measures to allow our consumers to handle their activities and we will always take the essential actions to prevent gaming-related issues.

RELAX, IT'S ONLY A GAME

We suggest you wager with what you can pay for to lose. To guide your bet placement, you can choose in advance how much to invest in wagering and never ever surpass that limit. We provide you the opportunity to customise your costs limitation at Deposit Limits.

FOLLOW THE BET9JA TIPS

1. Gamble for fun.
2. Only gamble with funds you can perhaps pay for to lose and do not wager with funds you require for everyday living.
3. Decide just how much time to dedicate to gambling and don't exceed this limit. You can utilize Deposit Limits to examine your costs.
4. Decide just how much money to invest in your entertainment and respect the choice you have made. Gambling must not be your only source of fun.
5. Don't chase after losses and accept the outcome as the cost of entertainment.
6. Don't ask for credit for betting.
7. Ensure you know the guidelines of the game and your home edge.
8. Balance the time you devote to betting with other pastime.
9. Don't bet to get away from isolation or anxiety. Only wager for the desire to play and have a good time.
10. Do not wager if your clearness has been impaired by alcohol or drugs.

IF sports betting BECOMES A PROBLEM, TAKE A BREAK

Problem sports betting can be recognised by modes of conduct such as a high level of spending, bad work outcomes, relationship troubles, theft, lying and depression. If betting becomes an issue, then it is no longer home entertainment. TAKE A BREAK. You ought to decide when and for for how long, and for more assistance you can contact our customer support team.

TAKE THE TEST AND LEARN WHAT KIND OF PLAYER YOU ARE

Check periodically to evaluate your gaming habits. We would like to help you to much better understand them and correct them if required. Start from this easy test - it will just take a minute:

1. In the last 12 months, has betting or gambling frequently triggered you problems at work or in the house?
2. In the last 12 months, has wagering or gambling triggered arguments or other major issues with your household, pals, neighbours or colleagues?
3. In the last 12 months, have you tried to hide the amount you desired to bet from member of the family or good friends?
4. Do you in some cases say you are winning when in reality you are losing?
5. With the death of time, have you needed to increase the frequency of your wagering and gambling to keep it amazing?
6. In the last 12 months, have you utilized gambling or wagering to leave from personal problems or to feel better?
7. In the last 12 months, after having lost money betting, have you immediately gambled once again to attempt to win back the money lost?
8. In the last 12 months, have you attempted to collect money for bets by utilizing false cheques, stealing or by resorting to other illegal acts?
9. In the last 12 months, have you gambled even though you had assured yourself you would not do so or have you wager for a longer period than what you prearranged?

If you have actually responded yes to more than 5 questions, betting is no longer a form of entertainment for you and may make up a severe problem. Therefore, we urge you to seriously consider the possibility of taking a break and seek aid. You can click on this link to check out Gambling Therapy for assistance.

VULNERABLE AND UNDERAGE PERSONS

It is prohibited for anyone below the age of 18 to open a wagering account or location a bet with Bet9ja.

According to our General Terms & Conditions, we may need you to provide a copy of your ID to prove your identity, including your age, for different factors. If we discover an underage or vulnerable individual runs an account with Bet9ja, the account will be closed and any payouts will be surrendered.

Bet9ja will make diligent effort to avoid underage gaming. If you are concerned that an underage player operates an account with Bet9ja, please contact our Help Center and we will take required actions.

Persons under the age of 18 are not permitted at Bet9ja outlets.

SETTING LIMITS

DEPOSIT LIMITS

You can choose to limit the amount of cash to be deposited into your wagering account daily, weekly and month-to-month. To access this option, go to My Account > Responsible Gambling to examine and modify your deposits limits

Any decrease or boost to your limit would work instantly upon invoice of guideline.

SELF-EXCLUSION

The self-exclusion alternative is available to any customer who might have a gaming issue or believe they are susceptible to gambling. If you believe you need to take a break, you need to think about self-exclusion in which you can take a break beginning with a minimum period of 90 days. You can likewise ask for to close your account at any time.

Customers who self-exclude would have their account suspended for the duration of the exclusion period and Bet9ja would make efforts to prevent the opening of any brand-new account being opened by the client during this duration. Please describe the assistance page for additional information on your options.

We also encourage left out individuals to get rid of Bet9ja from notifications and delete/uninstall any Bet9ja app or site.

If any self-excluded person is determined at our physical outlets, an authorised team member will ask for such left out individual to leave the properties. Visit My account > Responsible Gambling > Self-exclusion to request the self-exclusion.

SIGNAGE AND ADVERTISEMENT

Bet9ja discourages underage gambling by posting notices mentioning the legal age to gamble as approved by the Lagos State Lotteries and Gaming Board at all Bet9ja outlets.

Bet9ja guarantees its media products and adverts (through all channels, including television, radio, social networks, prints, mails and so on) include a responsible gaming message to protect underage and vulnerable individuals. Our adverts do not misguide viewers regarding chances to be gained from gambling, as we guarantee gaming is viewed as a kind of home entertainment.

STAFF TRAINING

Our personnel are well trained to guarantee compliance with our accountable gaming policy on our site and outlets and will get refresher training at periods. The client service team is on hand to resolve any gaming-related issues or concerns you may have.

Where it is needed, we may avoid a customer from continued gaming on our platforms in accordance with our Terms and Conditions.

COMPLIANCE WITH THE REGULATIONS

Bet9ja takes its compliance responsibilities really seriously and will report any activity that is needed to be reported by the appropriate regulations to the particular licensing and state authorities.

DO YOU NEED HELP?

If you wish to speak with somebody about your wagering, please contact our Problem Gamblers Hotline on +234809 999 0933 or send out an email to responsiblegaming@bet9ja.com. The group are readily available every weekday in between 08:00 am - 5:00 pm. You can also get in touch with one of the restorative associations suggested by Bet9ja below.